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What do you guys do about people smoking weed in your car? It's been almost every time we rent a vehicle and it's hard to prove. Any advice is appreciated!

Vegas Voyager

Here's something I've done in the past that worked well.

Message the guest something like this:

Hi __, I'm getting the (insert car) ready for my next guest tomorrow, and I noticed there was a smell/odor inside the cabin. I've left the windows open and used what I could to air it out. I have a couple of other options I can use, but I just need to know what kind of smoke was in the car so I can neutralize the odor. Can you please let me know if it was a vape, cigarette, or something else? I only have a short time before the next guest picks up, and I'd like to make sure they have a good experience.

Thanks so much for your help!

If they respond telling you what they used, screenshot it and submit it to Turo. It might not work all the time, but if you're nice and ask them for help, you have a better chance than getting upset and accusatory. 🙂

Good luck!

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